Customer retention is a measure of how many customers a big or small business can retain at the end of a certain time period. This could be bi-monthly, monthly, quarterly, and even annual, depending on how long it can retain customers on average.

Customer Signatures on ScanPay enable your team to collect signatures effortlessly, providing a secure and efficient way to confirm transactions.

Quick Response (QR) scan codes became increasingly popular with the beginning of the COVID-19 pandemic. These codes either store or link information about a product or service, allowing businesses to accept contactless payments.

An automated payment system is a digital payment solution that facilitates enterprises with cash exchange through credit/debit cards and mobile applications. The process ensures cheaper transactions are easily made through card readers and online scanners.

The process of managing your business can be made much easier using specialized applications and software. You can also run your handyman business through your phone by managing customers, writing notes, accepting online payments, tracking payments, and creating orders.

Many small businesses, home technicians, and other professionals had to make a sudden and complete transition to contactless payments to match consumer habits, which were skewing toward the technology well before the pandemic hit. COVID-19 may go away, but these consumer patterns aren’t going anywhere.

Retail stores are always looking to stand out for customers by making the best use of technological resources. One of them is the incorporation of scan-and-go systems throughout retail stores.

We all know that the global coronavirus pandemic has created a cash-crunch for small businesses. When cash is tight, businesses become vulnerable..

A new technology called contactless payment is a growing trend in the retail industry. This technology utilizes an app on your phone to make purchases, similar to Apple Pay or Google Pay. Contactless payment can also be used in various ways, such as paying bills, buying products online, and even at vending machines.

Regardless of your business type or the kind of service you provide, there's a smartphone app for everything. Plumbing is an essential service that can significantly benefit from such apps.

If you’re reading this, then chances are that you’re tired of waiting for payments to get credited to your bank account. And that’s just one of the problems with accepting payments. Since the pandemic, the US has begun its journey to an entirely cashless nation.

Accepting digital payments has become essential for businesses in today's digital age. Here are some best practices to consider when accepting digital payments

Disputes can be raised by customers in any business transaction, and they can be challenged and eventually won only by sharing solid evidence.

Getting a dispute can be really frustrating, especially after all the hard work you put in. Disputes are handled by the cardholders’ bank, and they require evidence to rule the dispute in your favor.

MG Handyman, a Houston-based handyman services company, wanted a solution to the flimsy credit card readers that constantly got misplaced. They didn’t think they would end up saving money too.

Around The Town Moving & Storage wanted to give customer’s a better, more secure payment solution than calling up the office and giving their card details.

Denver-based Emergency Locksmith wanted a substitute for the card readers he kept forgetting. But he did not think he would end up giving his customers a better experience and more payment choices.

In February 2021, 85% of Americans were reported to own a smartphone. The statistics were a stark contrast to the 35% of Americans who owned a smartphone back in 2011. The new trend is indicative of the fact that most Americans are well-acquainted with the latest technology. Global statistics are no different.

Running a small business is never easy, not least because of the payment process. You have to be self-sufficient and still provide the customers with a payment gateway that can accommodate different customer preferences.

Household services are jobs of a domestic nature requested by homeowners for the proper running and maintenance of their property. They include everything from cleaning to cooking, and basically, everything else that keeps a house in running order.

In mid-2020, a US Bank study found 82% of the time that businesses failed had to do with the fact that they didn’t understand their cash flow. The lockdown only made things more unpredictable for small businesses and created an 'all bets are off' situation for those who did manage their cash flow properly.

Tis the season of falling leaves, pumpkins, and all-things-orange. It’s also the time of year when people would prefer staying indoors over leisurely strolls in the outdoors. If you’ve just opened a small business, you may not attract many customers with traditional marketing efforts like attractive signage and billboards.

Technology has revolutionized many commercial sectors and made matters convenient for organizations and their clientele. Newer ways for information exchange and financial transactions are making operations more productive.

QR code payments are short for Quick Response code payments because they allow users to access information almost right away. Like all things electronic, their usage grew by an impressive 11% in the pandemic’s wake.

Are you a retailer sick and tired of your enterprise’s billing problems? As a retailer, billing is something you can’t avoid. It’s one of the busiest sides of the business. You have to be careful to charge the customer correctly.

ScanPay is unique in that it allows service providers to create invoices and collect payment immediately on the job site without the need for additional hardware or card readers.

Bookkeeping is essential to the running of a small business. It’s only by keeping a record of your business that you’ll have a fair idea of how well you’re doing and take preventive measures when the situation calls for it.

Small businesses have always been first hit by economic changes. The pandemic making maintaining cash flows for small business owners irregular is the most recent example. A report by JP Morgan Chase revealed that many businesses were affected primarily because consumers cut their spending.

According to a 2020 report by the Insurance Information Institute, consumers collectively lost $3.3 billion to identity fraud. The scares of Halloween may not be real, but if this statistic is anything to go by, the scare of choosing and using the wrong payment solution is quite realistic.

ScanPay’s new Estimates feature lets service businesses create, send, and track professional quotes. Customize line items, discounts, and service charges, and convert approved estimates into jobs or invoices seamlessly. Try it free for 15 days, then $9.99/month for unlimited use.

Collecting customer reviews during payment enhances the experience, boosts repeat business, and drives referrals. Integrating review requests into payments helps businesses leverage satisfaction to build a strong online reputation.

What if you could manage your jobs, tasks, and team assignments without paying a fortune for software? With ScanPay’s new Jobs feature, you can do exactly that—at no additional cost.